Terms & Conditions
General conditions and policies for using the MorseXpress platform
1. General Information
These Terms and Conditions ("Conditions") set forth the general terms and conditions of your use of the MorseXpress website, mobile application, and related services provided by Affensus Limited.
MorseXpress is committed to providing high-quality educational content and tools for learning morse code. These conditions apply to all users of our platform, regardless of their level of experience.
2. Educational Content and Accuracy
Content Standards
All morse code translations, audio pronunciations, and educational materials are created following International Telegraph Union (ITU) standards and widely accepted morse code conventions.
Educational Purpose
Our content is designed for educational and recreational purposes. While we strive for accuracy, users should verify critical communications through official sources, especially for emergency or professional use.
Content Updates
We regularly review and update our educational content to ensure accuracy and relevance. Users will have access to the most current version of all materials.
3. User Responsibilities
Learning Commitment
Users are encouraged to practice regularly and use proper learning techniques. Consistent practice is essential for mastering morse code skills.
Device Requirements
Users are responsible for ensuring their devices meet minimum requirements for optimal experience:
- Updated web browser with JavaScript enabled
- Audio capability for sound-based learning features
- Stable internet connection for online features
- iOS 12.0 or later for mobile app features
Respectful Use
Users must maintain respectful behavior in all interactions and use the platform in accordance with its educational purpose.
4. Platform Features and Availability
Free Features
MorseXpress provides numerous free features including:
- Basic morse code translation
- Audio pronunciation guides
- Interactive learning tools
- Speed testing capabilities
- Extensive phrase libraries
Premium Features
Additional premium features may be available through our mobile applications or subscription services, with clear pricing and feature descriptions provided.
Service Availability
We strive to maintain 99% uptime for our services. Scheduled maintenance will be announced in advance when possible. Emergency maintenance may occur without prior notice.
5. Mobile Application Terms
App Store Compliance
Our iOS application complies with Apple App Store guidelines and terms. Users must also comply with applicable app store terms and conditions.
Device Features
The mobile app may utilize device features such as:
- Haptic feedback for enhanced learning
- Audio output for morse code sounds
- Device storage for offline functionality
- Background audio for continuous learning
Updates and Support
App updates are released regularly to improve functionality and add new features. Users are encouraged to keep the app updated for the best experience.
6. Data Collection and Privacy
Learning Analytics
We may collect anonymous usage statistics to improve our educational content and user experience. This includes learning progress, feature usage, and performance metrics.
Personal Information
Any personal information collected is handled in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.
Cookies and Local Storage
We use cookies and local storage to enhance user experience, save learning progress, and maintain user preferences across sessions.
7. Community Guidelines
Positive Learning Environment
MorseXpress promotes a positive, inclusive learning environment. We encourage users to:
- Share knowledge and help fellow learners
- Provide constructive feedback
- Respect diverse learning styles and paces
- Celebrate learning achievements
Content Sharing
Users may share their learning progress and achievements. Any shared content should be appropriate and relevant to morse code learning.
8. Technical Requirements and Compatibility
Browser Compatibility
MorseXpress is optimized for modern web browsers including Chrome, Firefox, Safari, and Edge. Some features may require specific browser capabilities.
Audio Requirements
Audio features require compatible audio output devices and may not function properly with certain browser settings or extensions that block audio.
Performance Optimization
For optimal performance, we recommend using updated browsers, sufficient device memory, and stable internet connections.
9. Feedback and Continuous Improvement
User Feedback
We welcome and encourage user feedback to improve our platform. Feedback can be submitted through our contact form or app store reviews.
Feature Requests
User suggestions for new features are valued and considered for future updates. While we cannot implement every suggestion, we review all feedback carefully.
Educational Partnerships
We may collaborate with educational institutions, scouting organizations, and amateur radio groups to enhance our content and reach.
10. Contact and Support
Customer Support
Support is available for technical issues, account questions, and educational guidance. We strive to respond to all inquiries within 48 hours.
Contact Information
Affensus Limited
Unit B,3/F., Kai Wan House
146 Tung Choi Street
Mongkok, Kowloon
Hong Kong
Email: [email protected]
Emergency Morse Code
While MorseXpress teaches emergency morse code signals, it is not an emergency service. For actual emergencies, contact appropriate local emergency services immediately.