Data Deletion Request

At MorseXpress, we respect your right to control your personal data. This page explains how you can request the deletion of your personal information from our platform.

We are committed to processing data deletion requests promptly and in accordance with applicable data protection laws, including GDPR and CCPA.

You have the right to request deletion of your personal data at any time. This includes:

• Account information and profile data
• Learning progress and preferences
• Usage statistics and analytics data
• Communication history and support tickets
• Device and browser information
• Payment and billing information (if applicable)

We will process your request within 30 days and confirm the deletion in writing.

When you request data deletion, we will remove the following information:

• Personal identification information
• Account credentials and authentication data
• Learning progress and course history
• User preferences and settings
• Communication records and support tickets
• Analytics and usage data
• Device and browser information
• Payment and billing records (if applicable)

You can request data deletion through the following methods:

• Email us at privacy@morsexpress.com with subject "Data Deletion Request"
• Include your email address and any account identifiers
• Specify which data you want deleted (all data or specific categories)
• Provide any additional context that may help us locate your data

We aim to process all data deletion requests within 30 days of receipt.

For urgent requests or if you have concerns about our response time, please contact us directly.

Once your data has been deleted, we will send you a confirmation email.

Please note that some information may be retained for legal or regulatory purposes as required by law.

Your right to data deletion is protected under various data protection laws:

• GDPR Article 17 (Right to Erasure)
• CCPA Section 1798.105 (Right to Delete)
• Other applicable data protection laws
• Our commitment to user privacy and data protection

We process deletion requests in accordance with these legal frameworks and our privacy policy.

For data deletion requests or questions about your privacy rights, please contact us: