Affensus Limited ("we", "our", or "us") operates the MorseXpress website and mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our Service, you agree to the collection and use of information in accordance with this policy.

Personal Information

We may collect the following types of personal information:

• Contact Information: Name and email address when you contact us
• Account Information: Username and preferences if you create an account
• Communication Data: Messages sent through our contact forms
• Device Information: IP address, browser type, and device identifiers

Usage Information

We automatically collect information about how you use our Service:

• Learning Progress: Morse code practice sessions and speed test results
• Feature Usage: Which tools and features you use most frequently
• Performance Data: Loading times and error reports for service improvement
• Analytics Data: Anonymized usage patterns and preferences

Mobile App Data

Our iOS application may collect additional information:

• Haptic Feedback Usage: How you interact with tactile features
• Audio Preferences: Sound settings and volume levels
• App Performance: Crash reports and performance metrics
• Device Capabilities: Screen size, audio capabilities, and iOS version

We use your information to provide and maintain our morse code learning services, personalize your learning experience, respond to inquiries, and improve our platform.

We may also use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Essential Cookies

We use essential cookies that are necessary for the Service to function properly:

• Session management and user authentication
• Learning progress and user preferences
• Security features and fraud prevention
• Basic functionality and navigation

Analytics Cookies

We use analytics cookies to understand how users interact with our Service:

• Google Analytics for website usage statistics
• Performance monitoring and error tracking
• Feature usage analysis for improvement
• Aggregated user behavior patterns

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

Third-Party Services

We may share information with trusted third-party service providers:

• Analytics Providers: Google Analytics for usage statistics
• Cloud Services: Hosting and data storage providers
• Email Services: For sending notifications and support responses
• App Store Platforms: Apple App Store for mobile app distribution

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We implement appropriate technical and organizational security measures including SSL/TLS encryption, secure cloud hosting, access controls, and regular security audits.

We only collect and store information that is necessary for providing our services and follow data minimization principles.

GDPR Rights (EU Users)

If you are in the European Union, you have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Retention Periods

We retain your information for different periods based on the type of data:

• Account Data: Until account deletion or 3 years of inactivity
• Learning Progress: Stored locally and backed up while account is active
• Support Communications: Retained for 2 years for quality assurance
• Analytics Data: Anonymized and retained for up to 4 years

Deletion Procedures

When data is no longer needed, it is securely deleted using industry-standard methods.

Cross-Border Processing

Your information may be transferred to and processed in countries other than your own, including Hong Kong and other jurisdictions where our service providers operate.

Safeguards

We ensure that international transfers are protected by appropriate safeguards, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for certain countries
• Certification schemes and codes of conduct

Age Restrictions

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Parental Controls

If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Educational Use

Schools and educational institutions using our Service should ensure they have appropriate permissions and comply with applicable educational privacy laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes

We will notify you of any material changes by:

• Updating the "Last updated" date at the top of this policy
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Continued Use

Your continued use of the Service after any changes indicates your acceptance of the updated policy.

Privacy Questions

If you have any questions about this Privacy Policy or our data practices, please contact us:

Response Time

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate this in your subject line.

Supervisory Authority

EU residents have the right to lodge a complaint with their local data protection authority if they believe their privacy rights have been violated.